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Frequently Asked Questions

Find out everything you need to get started by taking the tour. If you still have questions or need help, contact us: speak(at)fatumasvoice(dot)org

You only need a username and email address to get started. To further simplify this, you have the option to automatically sign up and sign in with Google or Apple. You can later set up your password an email in the account settings.
When setting up your Fatuma's Voice Account for the first time we may send a verification email to the email address you used to create your account to verify that we have the right address. To activate your account and finish the process, just follow the verification link in the email. You are instructed in the email message to navigate to the provided confirmation hyperlink if and only if you are the person creating an account. The act of navigating to the hyperlink confirms your receipt and ownership of the email as well as the account activation.
Once you are logged into your account and it is activated, you are ready to explore. You can start by updating your profile information. To do this, select the settings tab on the bottom right of the app, go to edit profile and complete your profile. Finally, you can now ask and answer your first questions.
We are very keen on making sure the content you see is safe. In case some of this bypasses us, we have taken measures to make sure you can report and block such content.

If you encounter questions or answers that are offensive or irrelevant, use the flag icon or the three dot menu and select report. The offensive or irrelevant content will be removed immediately or assigned to a moderator for deeper review and further action.

If you find a specific member's content offensive or irrelevant, you can either block them to hide all their posts or report them for deeper review and further action by a moderator.

To block a member, go to their profile and select the block button. Once you block a member, all their content will be removed from your timeline and you will no longer see them or get any of their notifications.

To unblock a member, go to your settings and select the blocked members section where you will see all blocked members. Find the member you wish to unblock and select the unblock button.
Yes! You can access the Fatuma's Voice forum without logging in. Simply click on the "skip" option at the top right when presented with the login screen. While logged out you can still see and vote on questions/answers.

Logging in is optional but recommended so that you may have access to membership features like a custom timeline and notifications. Once logged in you will also be able to follow specific topics and choose what content you want to see on your feed.
We have fixed this problem so make sure you have updated to the latest version of the Fatuma's Voice app. Simply uninstall and reinstall the app, then try signing in again.





Go to the settings tab, then select edit profile. here, you will be able to update your display name, email address, profile picture and more. Once done, scroll down and update to save.
To ask or post a new question, get to the home tab and select the blue floating button on the bottom right of the app screen. You can also access the ask question form from the menu on the top left of the app.

Keep note of the character limits. You will be notified in case you exceed or need more details on the question. Just edit to fit the required limits and hit publish to post your question.
The bump question boosts the visibility of your unanswered questions by letting you share some of your points with the person who gives the best answer.

To use this feature, select the bump option that appears below any of your unanswered questions and add the number of points you would like to offer.

Your question will immediately appear on the bump questions tab. Questions with the most bump points appear first, and others follow in descending order.

If there are other questions above yours, you can repeat the process and add more points to push yours higher up the bump tab for prioritised visibility.
When setting up your Fatuma's Voice Account for the first time we may send a verification email to the email address you used to create your account to verify that we have the right address. To activate your account and finish the process, just follow the verification link in the email. You are instructed in the email message to navigate to the provided confirmation hyperlink if and only if you are the person creating an account. The act of navigating to the hyperlink confirms your receipt and ownership of the email as well as the account activation.
A blue verification check mark is added next to the names and profiles that feature public figures and accounts of interest, researchers and individuals in "music, acting, fashion, government, politics, religion, journalism, media, sports, business and other key interest areas". government, companies, brands, and organizations, news organizations and journalists, entertainment, sports and activists, organizers, and other influential individuals.
To check if you have the blue verification check mark on your Fatuma's Voice account, sign into your Account and navigate to your profile. If your account has been verified, you'll see a blue check mark next to your questions, answers, and posts.
To get the blue verification check mark, update your profile details and make sure your account is active. If you profile meets the requirements for verification, it will automatically be verified.